Saturday, 31 July 2010

 foresight

ForesightTM Online Policy & Procurement Management

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ForesightTM is a custom policy and process driven lifecycle management portal that enables sophisticated wireless management and simplifies all aspects of the wireless lifecycle: approvals, ordering, MACD, breakfix, trouble tickets, and consumption management.   Hierarchical data views streamline and device lifecycle, inventory and trouble ticket management.  ForesightTM is seamlessly integrated with AGS' expense management system, ClarityTM, tieing together expenses, inventory and user behavior. 

foresight

policy
  • Role-based procurement associates ordering with end-user's responsibilities
  • Ensure procurement from approved vendors at approved pricing
  • Automated supervisory authorization prior to procurement
accessories
  • Device, rate plan and accessory catalogs provide end-users with instant access to authorized ordering
  • ForesightTM integrates ordering seamlessly with ClarityTM for positive inventory control
trouble tickets
  • End-users and managers have 24x7 access to place requests online for new orders, replacements, break/fix and repair
  • Help desk specialists work the tickets and are available by phone to assist in resolving issues immediately
  • (image tag - "help desk at the click of a mouse")

inventory
  • Device, service and usage information is collected in a central database, searchable across departments, carriers, device/service type, end-users and more
  • End-users and managers can review invoices online in real-time
  • Automate allocation and reporting of usage that is taxable to employees

 

 

 

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