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Telecom Expense Management Audit

A Permission Based Audit^SM involves the review and analysis of your telecom invoices, contracts and services applications to identify historic overbilling, contract and tariff related errors  as well as prospective savings opportunities.  Even if you have already paid the carriers, AGS' Permission Based Audit^SM can return substantial sums from prior payments.

Benefits of a Telecom Audit Audit Management: From A to Z Case-in-Point: Audit Reduces Client's Telecom Expenses by 20%

Benefits of a Permission Based Audit^SM
Audits are the most effective and least expensive way to jump start your success in telecom savings.

Audit Management: From A to Z

From A to Z, AGS manages the process to ensure you recover the funds the carriers owe you.

Step 1 : Needs Analysis

AGS' experts review your carrier relationships and services to identify the requirements for carrying out a successful telecom audit.

 

Step 2: Discovery and Data Collection

Our telecom experts collect your carrier invoices, contracts and existing documentation.  Data is uploaded to our advanced Telecom Expense Management system, Clarity^TM.

 

Step 3: Analysis

AGS' experienced auditors review all aspects of your telecom contracts including: 

- An assessment of contract pricing and Terms & Conditions as compared with the market

- Validation of wireless devices and services as compared against legitimate users

- Validation of invoices

- Rationalization of services

- Identification of unnecessary services

- Identification of prospective savings opportunities

 

Step 4: Recovery of Expenses and Implementation

Recovery is AGS' responsibility.  AGS works directly with the carriers to ensure all errors and over-billing charges are rectified.  No claim is closed until it is resolved and the results documented.
Savings recommendation implementation is managed by AGS From start through ongoing QA.

 

Step 5: Reporting and Follow-through

AGS continues to provide you with reporting and updates until all charges are recovered and the savings are in your hands.

Case-in-Point: Audit Reduces Telecom Expenses by 20% (over $119K)

The Challenge

AGS' client, "Company A", was faced with ever-increasing charges on its telecom invoices.  With few employees adopting mobile devices, and rigorous account management of its wireline services, Company A was perplexed in understanding how its telecom spend continued to grow.

The Solution

AGS implemented savings recommendations based on its findings from a comprehensive Permission Based Audit^SM.

The recommendations included: 

- Elimination of zero-use mobile devices

- Disconnection of services billed but not installed, or services ordered disconnected but still billed

- Contract negotiation with carriers to reduce rates

- Optimization of rate plans (Including SMS/text messaging plans)

- Obtaining historical credits for erroneous charges

The Results

Company A approved AGS' recommendations. Upon implementation, Company A reduced its telecom expenses by 20% equating to over $119K in annual savings.