Computer Incident Response / COOP

Incident Response and Continuity of Operations Planning

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Incident Response & Continuity of Operations Planning is a specialized field of Information Security. It should only be performed by formally trained and experienced experts. If performed incorrectly, the consequences are serious: operations can be disrupted, vital data can be permanently destroyed, and time and money can be lost.


The risk of network breaches and downtime can often be dramatically reduced or nearly eliminated by making modifications to your existing network architecture, procedures and policies.


Our Services
AGS' extensively trained and experienced Security Engineers provide a full-range of Incident Response and Business Continuity Planning and support services.

  • High Availability Secure Architecture
    The best way to mitigate the risk of an incident is to have an architecture in place that is design to meet your business's unique needs. AGS can analyze your current communications network, IT configurations, monitoring capabilities, procedures and staffing. We will then make and can help you implement recommendations that will increase both availability and security of your systems and data.

    AGS takes an integrated approach that leverages the best technologies, processes and tools to enable our clients to do business in a highly reliable, secure and compliant environment while protecting the privacy of their employees, customers and partners.


  • Incident Response
    Even the best architectures can be compromised. AGS can develop a plan for your business in the case of a security breach, system failure, information leak or other malicious activity that minimizes downtime and impact. We will create personalized guidelines for your employees to follow should an incident occur. If you want, you can even outsource Incident Response to our expert team.

    Our cohesive incident response team is well prepared for any type of security incident. They will:
    • Identify signs of compromise or break-ins and determine the extent of the damage to your systems
    • Minimize the impact of the security incident
    • Recover your systems to a fully operational state
    • Identify lessons learned from the security incident and make recommendations that will help prevent future reoccurrences
    • Provide a formal incident response plan for compliance audits
 
 

Outsource Incidence Response to AGS
To protect themselves and be in compliance, Enterprises not only need a strong security perimeter and infrastructure in place, but also a method of responding to security incidents quickly, properly and effectively when they do occur. By having our specialized team on-call to respond to your security incidents, you can feel assured that your systems will be recovered to their fully operational state in the quickest time possible - 24x7x365.

  • Disaster Recovery
    Your ability to recover from an unexpected outage quickly is potentially the most serious business challenge you may ever face. AGS' experienced professionals use their knowledge of technology and disaster recovery best practices to help you select, purchase and implement backup and restoral technologies, policies and procedures that will restore your data and get your organization up-and-running quickly after a disaster.

    "50% of all small and midsize businesses will go out of business within three years if they can't get back their data in 24 hours."              - Gartner Research


  • Continuity of Operations Planning
    The best way to mitigate the risk and impact of an incident or disaster to have a comprehensive Continuity of Operation plan that includes incidence response, back-up and restore, change management and configuration management. AGS' experts can assess your current situation and work with you to build and support a solid Continuity of Operations plan.
 
 

AGS' Requirements Assessment Process for Continuity of Operations Planning

  • Meet with agency staff to identify goals, objectives, and projected growth forecasts
  • Meet with departmental staff to identify critical systems
  • Request, review, and audit operational process documentation
  • Audit and assess the current internet and WAN connectivity including dedicated access
  • Audit IT infrastructure - Data centers, systems, storage, operating systems, software and applications
  • Audit remote access, authentication systems, and network security
  • Examine processes for security, emergency response, backup and restore, change-management, and configuration management
  • Audit operational processes for validation of data backups, disaster recovery, configuration control, documentation updates, security awareness, emergency response, and security certification of networks, hardware, software and applications
  • Comprehensive Vulnerability Analysis
  • Quantitative & Qualitative Risk Analysis
 
 
Deliverables:
  • End-to-end high availability secure architecture recommendations
  • Incidence Response Plan
  • Business Continuity Plan
  • Ongoing Support (if needed)
 
 

Ensure Your Assets Are Protected Properly
Incidence Response and Continuity of Operations planning can help you proactively ensure your data, communications and IT systems are adequately monitored and protected.

  • Prevent catastrophic business data loss
  • Retrieve your data quickly and easily
  • Simplify data protection and recovery
  • Restore data more easily, quickly and reliably after a disaster
  • Easily manage and scale your data protection as your needs increase
  • Meet industry and regulatory compliance obligations
 
 

Partner with Experience
If you don't have the internal staff to adequately address Incidence Response and Continuity of Operations Planning, making AGS part of your virtual organization is easy, quick and cost effective. We can support any phase as needed or the entire program on an ongoing basis. With AGS you get:

  • Trained and experience staff
  • 24X7x365 availability
  • Access to a unique combination of security technology skills spanning IT, networking (including wireless), engineering and planning
  • Over 200 cumulative years of understanding and experience with advanced technologies
 
 

Why Choose AGS?
Get the quality, convenience and comprehensive services of a big 4 professional services firm but with the personalized service and lower cost of a smaller company:

  • Full spectrum life-cycle services: consulting, implementation and managed services
  • Process-driven methodology
  • Vendor agnostic
  • We listen and work with you
Our experience in providing best-practice Computer Incident Response and COOP services and solutions to large organizations if proof that we have the expertise, resources and dedication to make your initiative successful, on schedule and on budget.

 

 
 

Lack of Preparedness Can Devastate Your Agency
Protecting distributed public data and government systems is a formidable task. It is often a hit-or-miss proposition that depends on local staff expertise and equipment. Information and systems that are crucial for day-to-day operations is often not adequately protected.

Cyber crimes and information security breaches are widespread and diverse. The 9th annual Computer Crime and Security survey sponsored by the Computer Security Institute and the Federal Bureau of Investigation stated that 79% of the corporate and government respondents reported attacks.

  • 54% of respondents acknowledged financial loses
  • Theft of proprietary information costing over $11m
  • Denial of Service costing over $26m
  • 78% of respondents experienced a virus
  • 59% of respondents experienced insider abuse
Enterprises have to take time to deal with identifying how the break-in occurred, determining the extent of damage, notifying the users, and cleaning up the damage. Not only is valuable company time consumed, it is likely that users' productivity is adversely affected.