Don’t let your wireless expenses get out of control. Reign in wireless savings from 25 to 50% with Avalon’s TEM services. With an ever-changing mobile environment, organizations are finding it nearly impossible to gain control over their wireless expenses without a centralized expense management system; even paying the bill on-time is becoming a challenge. Avalon’s TEM services will not only help you pay your bill on-time, but will ensure your users are on the most cost-effective plans, your carriers are compliant with your negotiated contract, and that each telecom invoice is accurate down to the line-item level. MobileExpenseTMSolutions “Control at your fingertips”
Will your department over-spend on wireless expenses this month?Are your employees using their wireless devices according to company policy? Gain control with Avalon’s web-based expense management portal.Avalon’s portal enables you to view and report on telecom invoice data expenses at macro or micro levels across carriers, by department, cost center, or GL Code, and at an individual user level. Avalon’s expense management portal also automates several processes including: - Bill Payment & Presentment:
After invoice validation, verification, and dispute, Avalon will pay the approved fees and charges and present you with a single invoice.
- GL Coding & Allocation:
Avalon’s automated bill processing system enables automated line-item allocations that feed directly into corporate financial systems, thereby automating departmental charge-backs and significantly reducing time and effort.
- Contract & SLA Management:
Avalon’s expense management portal sends alerts for contract expiration and monitors invoice data and carrier response times to ensure compliance with the agreements and rates of your carrier contracts.
- Reporting with Dashboard Analytics:
Avalon’s extensive reporting system utilizes sophisticated analytic tools to pull reports, create graphs, charts, bar graphs, excel sheets, and more, to be used for operational and business intelligence.Reports can be created with views across all services, carriers and departments or shown at a drilled-down individual level such as user, department or hierarchy.
Avalon’s reporting capabilities are limitless.Reports can be created with up to 15 variables.Sample reports include: - Inventory (according to type, location, etc)
- Rate plan (according to type, carrier, etc.)
- Rate plan optimization savings
- High/low usage
- Feature charges
- Spending levels and trends
- Call detail
- Missing invoices
- Invoice payment history
- Open claims/disputes
- Budgeting, Forecasting & Trend Analysis:
With the use of Avalon’s expense management reporting capabilities, and advice from our expert analysts, Avalon will help you detect usages trending patterns that will enable you to forecast for future budgeting and wireless requirements.
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| Example of potential savings: | | Number of wireless Assets charged each month | : | 2,032 | | Number of devices allowed per employee | : | 1 | | Number of employees with devices | : | 1,896 |
If you look at these numbers carefully, they don’t quite add up.In this particular situation, an agency had operated for years with an un-centralized telecom program with only an invoice as a means of asset tracking.A historical audit discovered that 136 un-used devices were being charged each month at a total of over $5,000.00 per month.Un-used devices included zero-use devices, un-reported lost/stolen devices, and devices left in drawers after employees had retired.The historical audit alone identified an instant $60,000.00 in annual savings.
The first step to ensuring wireless invoice accuracy and effective TEM, is knowing how many wireless devices your organization possesses and how many of those devices are actually being used.
Avalon’s asset discovery and historical audits will help you further: - Identify billing errors on current and past invoices
- Achieve significant savings through recovery management
- Analyze historical trends that may impact future performance
- Improve processes to ensure billing accuracy
Industry analysts estimate that 7-12% of all telecom invoices are delivered in error.
Manually identifying errors in a stack of invoices from multiple carriers, multiple vendors, in various formats and for several accounts, requires countless hours and numerous staff members.Consequently, those lacking resources are forced to pay exorbitant late fees in addition to charges incurred by unidentified billing errors. |
Avalon takes the worry out of telecom invoice management.We utilize best-of-breed processes and automated technology to acquire, electronically load, audit, consolidate, approve and reconcile your telecom invoices.Avalon’s Invoice Management services: - Significantly increases visibility into your wireless spend (Avalon’s automated expense management system enables visibility across the entire enterprise or down to the user line-item level).
- Dramatically reduces invoice processing time, thereby eliminating late payment fees.
(also sends alerts for invoice due dates). - Utilizes automated processes to validate invoice charges against client inventories and database information.
- Ensures compliance with negotiated carrier contract rates.
- Enables automated allocation and charge back through AP and GL coding.
- Enables management expense reporting across carriers, within departments, GL codes, or per individual user.
“Thanks to Avalon, we were able to reconcile up to 12 months of erroneous charges on our telecom invoices.”
While other TEM providers might help you identify billing errors, Avalon manages the entire recovery process to ensure your savings are realized.
Avalon’s 4 step reconciliation process analyzes your invoices line by line. - Identification of errors
- Research and validation
- Disputation of the charges
- Monitoring and tracking of the issue until resolution
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