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Device Management

MobileLogistiX - Device Logistics Management

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When you rely on mobile communications to perform your job, AGS is there to make sure you receive the tools you need, when and where you need them most. Getting the devices and tools you need, configured to your specifications, is only a click away with AGS' online order management portal, next day replacement and custom kitting & staging services.


MobileLogistiXSM Solutions

ForesightTM (Order Management), Portal Provisioning, Shipping, Custom Kitting & Staging, Tech Refresh & Upgrades, Rental Lease Program, Next Day Replacement

ForesightTM - Order Management Portal

AGS' web-based Order Management Portal, ForesightTM is a convenient, fast and efficient means for placing, tracking and managing device and service requests.  AGS' Order Management Portal offers end-users and managers:

  • Single resource for ordering devices and accessories from multiple carriers and vendors
  • Catalog views of approved devices & accessories
  • 24x7 online access to request new devices, replacement, upgrades, and accessories
  • Product availability based on roles and permissions
  • Approval chains configured to your organizations specifications
  • Order tracking, status and updates
 
 

Next Day Device Replacement
"Maximize productivity and satisfaction"

Without your mobile device, getting your job done becomes increasingly difficult.  With AGS' Next Day Replacement program, you will be up and running again within 24 business hours.

  • New device within 24 business hours
  • Free replacements for devices within warranty
  • Out-of-warranty replacement available
 
 

Custom Kitting & Staging

With AGS' custom kitting and staging services, your end-users receive devices pre-configured according to the requirements and specifications of your organization.  Before leaving our warehouse, AGS will load custom applications and include custom instructions to help your end-user conduct business right out of the box.

  • Installation and configuration of software applications
  • Pre-configuration of device settings (e-mail, screen-displays, dial settings, etc.)
  • Custom instruction inserts
  • Asset tagging & tracking
  • Pre-activation of voice and data services
  • Accessory kitting Technology
 
 

Provisioning & Shipping

Avoid the hassle of dealing with multiple carriers and vendors; AGS provisions all of your mobile devices and ships them directly to your end-user from our in-house logistics warehouse.

  • Online shipment tracking
  • Project management services for deployment of bulk orders
  • Next Day shipping
 
 

Onsite Management Pool
Sometimes 24 business hours is not soon enough when your mobile device plays a critical role in your job performance.  To rapidly deliver mobile tools of communication, in less than 24 business hours, AGS will work with our clients to establish onsite management pools of mobile devices.  Onsite management pools can deliver devices to your end-users’ hands as fast as you can run.

 
 

Technology Refresh & Upgrades
“What was once considered a mobile phone, is now considered a mobile office.”

With the rapidly advancing development of mobile technology, today’s latest and greatest is becoming tomorrow’s antique.  Don’t let technology leave you behind.  AGS' technology refresh and upgrade programs will help you stay on top of the latest advancements in mobile technology.

  • Enhance your mobile-user functionality and experience
  • Increase mobile security with the latest in mobile security advancements
  • Consistently add versatility to your mobile devices
Rental/Lease Program

Avoid maintenance fees and replacement costs and save money when you rent your mobile devices from Avalon Global Solutions.

 
 

Secure Device Disposal
Over 65% of disposed mobile devices are fully functional and capable of being repurposed. Unfortunately, the majority of disposed mobile devices end up in land-fills or left in drawers. When devices are disposed of improperly, not only are they at risk of harming the environment, but secure and sensitive data is at risk to a number of potential hazards.

AGS is making a dual effort to repurpose and recycle mobile devices and ensure that secure data and information is securely disposed of in the interest of protecting corporate assets. AGS' secure disposal solutions include:

  • Secure Wipe/erase
  • 3 point security check-to ensure data is properly erased
  • Destruction at a certified NSA destruction facility
  • Repurposing of functional devices
  • Environmentally sound recycling for non-functional devices
  • Environmentally sound recycling for user guides and accessories